Customer Support

If you are a SoloProtect customer or end-user, please contact our Customer Services Team on 0844 856 6606 (option 2) with any queries about the solution. You can also view the 'How does SoloProtect work?' video through the link at the base of the page.

If you are a lone worker manager and require online access to download useful forms to assist the ongoing management of the solution please request login details through your account executive or e-mail support@connexion2.com. 

Need some refresher training?

If you have any training requirements please contact the Customer Support Team on 0844 856 6606 (Option2) or support@connexion2.com for more information.

Self-Teach Workbooks:

The Identicom Self-Teach Workbook is now available as part of your training options when rolling out a solution to staff.

• Doesn't require group training in a single location at a fixed time
• Allows staff to complete at thier own pace
• Incorporates a manager sign-off process

Please note where used for refresher training or additional users on an existing contract each book is priced at £9.99 + VAT. Please contact info@connexion2.com for more information.

Identicom Training Videos:

Click here to view.