Lone Worker Protection

The award winning Identicom, manufactured by Connexion2, is the leading dedicated lone worker protection device in the UK and is also available internationally. Identicom was the first lone worker device to be awarded ‘Secured by Design' status by ACPO (Association of Chief Police Officers for England and Wales) due to its unique form-factor, simplicity and focus on encouraging use as part of a 'dynamic risk assessment'.

The lone worker protection product is a mobile communications device deliberately designed as an identity card holder allowing easy wear and discreet operation by the user should they feel their safety could potentially be compromised or if they are suffering verbal abuse or attack.

Standard Functionality

Each device within the Identicom range has the following standard functionality:

Raise the alarm through the 'Red Alert' function
The key function is the ability to discreetly raise an alarm (‘Red Alert' function) through pressing a button on the rear of the unit, prompting the Identicom to make a telephone call to an Alarm Receiving Centre (ARC). The call is then monitored by a dedicated handler at the ARC, the audio is recorded for future use should it be required as admissible evidence for court proceedings, and then escalated in line with the required response for that lone worker. This might range from a telephone call to a user or a lone worker manager to discuss the current alert; right up to a call to the Police should it be required. A 'Red Alert' can also be raised automatically through the Rip-Alarm feature should Identicom be removed from a user forcibly. 

Status Check
Each device has a ‘Status Check' that forms part of a lone workers dynamic risk assessment and gives a user visual feedback (through flashing LED's) on the strength of network signal, GPS coverage (if a GPS enabled device) and battery-life on the device at a given moment in time. This helps further equip a worker to make a decision as to whether they should enter a premises or situation.

Amber Alert
The ‘Amber Alert' function, again through the push of a button on the device, allows a lone worker to leave a short (typically 15-20 seconds) voice-message through the unit outlining any contextual information about the situation they are entering i.e. name, location, activity and any apparent risk. This information should be left anytime a lone worker does anything new or when entering an 'at risk' environment; as the information is only accessed by the ARC in the event of a ‘Red Alert' it is important this is kept up to date. Information provided through the 'Amber Alert' is vital should there be a subsequent 'Red Alert' situation.

Please note - In the USA and Canada this function is referred to as the 'Yellow Alert' in order to avoid confusion with terminology for a Child Abduction Emergency.

Additional Functionality

In addition to the standard functionality of Identicom, devices containing automatic ‘man-down' alarm, GPS functionality and the ability to be integrated with Connexion2's Mobile Workforce Management Platform can also be obtained.

Click to download the Identicom
Easy Reference Guide:

Product range:

There are several Identicom device variants across the i-Series and t-Series ranges. Please note, whilst both ranges include device variants with GPS functionality, it is only t-Series devices that enable integration with the Connexion2 Mobile Workforce Management Platform. All GPS-enabled i-Series devices leave the GPS data firmly in the hands of the user and as such do not facilitate tracking, i.e. this information is communicated by text message (SMS) only when a user chooses to do so through certain device functions being carried out. t-Series devices meanwhile store multiple positions and communicate GPS data automatically, uploading through a GPRS data session, therefore does facilitate tracking.

i-Series
The original & award winning identicom range manufactured by Connexion2 was launched in 2004. The Identicom range meets all the requirements of BS8484 from a functionality perspective and has been awarded ‘Secured by Design' status from ACPO (Association of Chief Police Officers for England & Wales).
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t-Series
The t-Series Identicom range was launched in 2009 and gives a lone worker the most comprehensive solution due to increased safety and business benefits resulting from increased location data being available. Products in the range have the same unique form-factor of an identity card-holder and give a wearer peace of mind due to the ability to raise an alarm in the face of verbal abuse or assault.
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