What our customers say..
Jim Gee, CEO - NHS Counter Fraud & Security Management Service (CFSMS)
"The NHS Security Management Service (NHS SMS) has now successfully completed trials of the Identicom device. NHS staff said they felt safer and more at ease in their working environment when using this device and I hope that NHS organisations take advantage of the opportunities, which are now presented to properly protect lone workers. Identicom is one of a range of measures we are taking to protect lone workers in the NHS from violence and abuse.”
June Chandler, Chief Officer of Unison Healthcare
"UNISON welcomes the new guideance for the better protection of lone workers in the NHS. It also supports devices such as the Identicom system that can help the safety & security of staff exposed to the threat of violence at work. Lone workers have an important role in the delivery of modern community health services. They also have a right to work safely and any measure that helps to ensure their safety is to be applauded"
Stephen Moore, Head of Social Work Services at Fife Council.
“We have a number of care homes for the elderly where staff are particularly vulnerable at night and where there have been a couple of break-ins. As staff are attending to residents’ personal needs, carrying a mobile phone is not a practical option.Staff now have the security of being able to wear Identicom either around their necks or clipped to their clothing, and know that they only have to press the call button to activate the emergency procedure”.
David Butler, Proprietor of Butler Estate Agents
“Most estate agents believe that their staff are safe during working hours, but this is not necessarily the case. Estate agents can just as easily be attacked during the day as out of office hours and giving staff a mobile phone is no safeguard as it can easily be knocked out of a person’s hand.Identicom has given us peace of mind that the wearer can raise the alarm if threatened or their movements change from those diarised”.
Shaun Thornton, Housing Officer at North British Housing
“You feel alright when you’re in your car but when you park and get out and there’s a group of youths nearby, you can really feel that you are on your own.I find Identicom easy to use and it gives me a sense that someone was always there for me. I press the amber alert every time I go into a meeting and on one occasion tested the red button to see what would happen.I was amazed at how fast the call centre was on the line.”
Dave Ellison, Security Services Manager, Sefton Council
“There has been a marked increase in verbal abuse towards our workforce over the past 12 months and verbal abuse can often escalate to a physical assault”, says Dave Ellison, Security Services Manager at Sefton Council.“Bold Communications demonstrated the Identicom device to us and we were so impressed that we emailed our workforce to establish who it would benefit.We have initially equipped our housing benefit officers, social workers and taxi enforcement officers with the device”.
Steve Jones, Service Manager of Pinefield Centre, Formby
“Working within the Complementary Education Service does involve our personnel to periodically work alone”, says Steve Jones, Service Manager of the Pinefield Centre.“Although verbal and physical abuse is very rare, we felt that Identicom would provide our staff with security and peace of mind”.
